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The FAR (Failure Analysis Request) is designed to verify a product
problem and determine corrective action through the evaluation of a
small quantity. The process begins with the customer contacting the
Area Sales Office or the Customer Return Services (CRS) group at
(321)724-7400. The customer will be requested to fill out the FAR form
completely in order for the factory to understand the problem
experienced by the customer and aide the analysts in their efforts to
determine the root cause of the failure and corrective action. The CRS
group will then assign a tracking number and give instructions as to
where to ship the parts along with the completed FAR form.
A copy of the FAR form is available in:
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